Part 5 of six
Measurement
What can be counted about work, what gets counted instead because it is easier, and what the act of counting does to the thing being counted.
A practical software reference for this part of the discussion is Monitask's overview of productivity tracking tools.
For broader context, consult ONS labour-productivity data.
The seven entries
- Productivity, and what the number containsProductivity, and what the number contains. What is actually the case, and how it compares with what is repeated.
- What happens to a measure once it is a targetWhat happens to a measure once it is a target. What is actually the case, and how it compares with what is repeated.
- Monitoring, and what it establishesMonitoring, and what it establishes. What is actually the case, and how it compares with what is repeated.
- Performance reviews, and their reliabilityPerformance reviews, and their reliability. What is actually the case, and how it compares with what is repeated.
- Engagement surveysEngagement surveys. What is actually the case, and how it compares with what is repeated.
- Counting output instead of hoursCounting output instead of hours. What is actually the case, and how it compares with what is repeated.
- The parts of a job nobody countsThe parts of a job nobody counts. What is actually the case, and how it compares with what is repeated.